One of the main reasons to go through the trouble of developing a custom design is so the design fits the unique characteristics of the organization and situation. For example, the appropriate production system for the local retail outlet is likely to be a bit different from the appropriate system for a multi-national manufacturing company with operations around the world.
To design a system to fit the unique characteristics of the organization, first identify the key organizational factors that impact the design of the particular system. Organization factors can vary widely but are generally organized into a few categories including the external environment, strategy, value chain (including industry, geography, and technology), the workforce (types of employees), and the culture (values, symbols, rituals, and heroes). While many systems are impacted by only a few contextual factors, leadership and strategy development and deployment systems are influenced by many to most of the contextual factors. Understanding the unique context of the organization is an important step in designing a custom leadership system that fits the particular organization.
- Identify the key external and strategic factors that impact the design of the particular system (e.g., markets, competitors, economic, regulatory, country culture).
- Identify the key value chain factors that impact the design of the particular system (e.g., customers, operations, suppliers).
- Identify the key workforce and culture factors that impact the design of the particular system including organization values.
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